Case Study

Ruby Tuesday

Ruby Tuesday

Pages 1 Pages

Tennessee | Arizona | California | Colorado | Florida | New York | New Jersey | North Carolina | Georgia w. instreamllc.com p. 629.209.2500 THE PROBLEM Ruby Tuesday’s mail system was proving to be inefficient and time-consuming. With over 900 locations across the globe, the company was having each location mail paperwork to company headquarters, meaning that over 1,500 daily invoices needed to be processed. With so many invoices, and a weekly deluge of over 800 packages, the company was spending thousands of dollars on labor and postage. Like many companies struggling with mail processes, Ruby Tuesday found their mail constantly piling up. Things were in such disarray, that each week’s mail often carried over into the following week. This disorganization hindered c

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