Case Study

RSG Group simplifies customer identity for seamless member experiences with Auth0

RSG Group simplifies customer identity for seamless member experiences with Auth0

Pages 9 Pages

RSG Group, with over 4.5 million members and 900 gyms worldwide, uses Auth0 to simplify customer identity and deliver seamless member experiences. By centralizing authentication, the company reduced the time required to roll out new identity use cases by 80% and cut identity management time by 66%. Auth0 enables consistent, secure access across digital services and in‑gym experiences, supporting RSG Group’s mission to help members stay active anytime, anywhere while improving operational efficiency and user satisfaction.

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