RPA – A Virtual Workforce for Logistics OUR CLIENT Our Client is one of the largest rail freight operators in Europe. Every year, as the firm carries out a plethora of projects and continuously evolves, the labour force has to cope with an ever- expanding workload. Many of the employees were stuck with mundane, repetitive shipment- related tasks that prevented them from engaging in innovative and value-added activities. Besides, there was a high reliance on manual efforts to transfer data from Excel spreadsheets to the legacy system and to update shipment status. Such practices are associated with several risks as these manually conducted tasks are error-prone and time-consuming. Plus, late update of shipping information status presents severe difficulties in rail mai

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