Royal Bank of Scotland Reduces Phishing Susceptibility Security Awareness Training Changes Employee Behavior, Reduces Risk The Company Established in 1727, the Royal Bank of Scotland (RBS) is a historic financial institution with a global presence. Headquartered in Edinburgh, RBS and its subsidiaries provide financial products and services for personal, commercial, corporate and institutional customers. As RBS well knows, financial institutions are highly targeted by cyber criminals. The bank recognized that its 80,000 email users present a significant attack surface for criminals. The Challenge RBS was experiencing steady increases in phishing attacks and malware entering their system via email. Part of the problem was that many employees did not consider themselves

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