Report

The 2021 Cost of Phishing Study

The 2021 Cost of Phishing Study

Pages 39 Pages

This research report by Ponemon Institute quantifies the growing financial impact of phishing attacks on organizations. It details how costs extend beyond incident response, including productivity loss, business disruption, compliance penalties, and reputational damage. The study highlights rising expenses from credential theft, business email compromise, and malware infections, showing multi-million-dollar impacts for large enterprises. It stresses the importance of layered defenses, security awareness training, and automated detection to mitigate phishing-related costs. The findings make clear that phishing is no longer a minor nuisance but a significant, measurable driver of cybersecurity and business risk.

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