NETACEA / CASE STUDYROUNDHOUSE CASE STUDY ABOUT THE CLIENT | CLIENT CHALLENGES | THE SOLUTION | THE RESULTS | ABOUT THE NETACEA VIRTUAL WAITING ROOM NETACEA.COM / 1 CLIENT CHALLENGES BUDGETARY CONSTRAINTS As a charity, Roundhouse are tasked with running financially economic operation. They must ensure the smooth operation of their website during peak onsales without reallocating strict budgets to spend on uneconomical infrastructure that wouldn’t be needed most of the year. WEBSITE SLOWDOWN Roundhouse’s third-party partners were unable to handle the traffic load during onsales for popular artists, causing huge issues for heir ticketing system. A lack of strategy in place for managing the system meant problems were dealt with in a reactive fashion, often with temporary fixes. As we

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