Rossgower improves Customer Service with new JT system. Rossgower is a long established Guernsey Insurance Broker providing vehicle, home and marine insurance solutions to Channel Islanders. The solution that JT delivered has brought immediate advantages for Rossgower and its customers. The new system is working very well and was quickly rolled out with onsite training direct from JT’s engineers. The implementation of the new equipment was very straightforward and due mainly to JT pre programming a lot of the phones before installation which meant everything done on site was quick and seamless. Since installing the new system the company have managed a high volume of calls without any teething problems. Dean commented: “Payment Card Industry (PCI) security standards are a hot topic

Join for free to read