Robeson County Goes 100% Paperless with Software for Social Services Agencies from Northwoods When the Robeson County Department of Social Services began running out of space for its paper files, the director contacted Northwoods with an aggressive goal: Make the agency completely paperless. The team at Northwoods didn’t bat an eye and got right to work. Not only did the agency achieve its goal of going paperless, it dramatically improved productivity and client service times. The Robeson County Department of Social Services (DSS) serves the 128,000 residents of North Carolina’s largest county by area. Though the population of the county is smaller than many in the state, the agency is a bustling place. Per-capita income in the county comes in at more than $10,000 below the nat

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