Risk-Based Product Complaint Management
Risk-Based Product Complaint Management
4 PagesRISK-BASED PRODUCT COMPLAINT MANAGEMENT FOR A LEADING DIAGNOSTIC MEDICAL DEVICE MANUFACTURER IGATE designed, developed, implemented and validated a risk-based product complaint management system as an extension to SAP’s Customer Service module. CASE STUDYTHE CLIENT The client is a global manufacturer of patient healthcare diagnostic medical devices. The client has rapidly and simultaneously expanded their product offerings through modular
