FOOTWEAR RETAILER STREAMLINES ITS ORDER MANAGEMENT PROCESS Using IGATE's proven offshore model, a large footwear retailer achieved a signi?cant reduction in maintenance costs. CASE STUDYTHE CLIENT The client is a leading marketer of high quality athletic and casual footwear. THE CHALLENGE The client needed to have the ability to ful?l the most complex orders, regardless of the delivery channel, to meet customer expectations pro?tably. This

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