Case Study
Rising Above the Paper Based System
CASE STUDY RISING ABOVE –THE– PAPER-BASED SYSTEM CLIENT: MINISTRY HEALTH CARE software for safer healthcareCLIENT Ministry Health Care WEBSITE www.ministryhealth.org PRODUCTS Risk KEY CHALLENGES – Paper-based incident system – Lack of communication between risk department, managers and front-line staff – Inaccurate reporting KEY BENEFITS – Timely incident follow-up – Accurate data leads to process improvements – Patient concerns resolve