Case Study

Rigorous Customs Audit Builds Confidence

Rigorous Customs Audit Builds Confidence

Pages 3 Pages

Armstrong World Industries, Inc. (Armstrong) is a global leader in the design and manufacture of floors, ceilings, and cabinets. Based in Lancaster, PA, Armstrong operates 36 plants in nine countries. About 95 percent of Armstrong’s imports are flooring products (vinyl, laminate, wood, ceramic flooring); 95 percent of the company’s exports are building products (ceiling tile). SEARCHING FOR CUSTOMS COMPLIANCE EXPERTISE In the last decade, Armstrong has gone from being a minimal importer to becoming a top 5000 U.S. importer. Added responsibilities have come along with this growth, including implementing new legislation that places the burden for customs compliance on importers rather than brokers. Non- compliance can result in fines and penalties, criminal complaints, and lost i

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