RICHMOND INVESTMENT IN VOICE RECORDING PAYS DIVIDEND Disputes are costing UK business a fortune each year – not only in legal costs but in lost time, reputation and business opportunity. And with reliance on telephone based transactions increasing, alongside an increase in litigation, these costs will continue to spiral unless organisations take action. Guernsey based Richmond Corporate Services’ investment in GemaTech’s SVR LITE secure voice recording technology has already paid for itself by enabling the company to rapidly resolve a dispute that could have ended up in court. The technology provides immediate access to recorded calls enabling staff to confirm key points of a conversation at any time. In addition to reducing disputes, Richmond has also used the voice reco

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