Richmond and Wandsworth Councils used Riverbed Aternity to improve network visibility and digital experiences across a shared workforce of 4,000 staff. Facing performance issues in social care systems, they adopted Aternity to proactively monitor user experience, pinpoint root causes, and manage hybrid work environments. The solution enabled better vendor accountability, reduced downtime, and supported workspace planning. With 3,000 licenses deployed, Aternity helped IT teams prioritize upgrades, estimate the financial risk of faulty apps, and advance sustainability by retiring redundant asset tools.

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