Retail Case Study The Situation A national retailer made the decision to regionalize their fire sprinkler testing, inspection and repair program. This chain has well over 1,000 locations coast-to-coast but made a decision to regionalize services instead of using a single provider format. While they have numerous areas of fire protection, they chose to only focus on the fire sprinkler companies and their products during this decision making process. They were experiencing several issues throughout their locations. Some of those included: Minimal or NO documentation that would comfortably satisfy local authorities Scheduling and coordination challenges Cost control The means to identify inventory equipment at location level Prompt emergency response and repair capabilities as well as reliabi

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