Retail Organization Uses FMX to Streamline Work Order Submission and Reduce Unnecessary Trips to Individual Locations
Retail Organization Uses FMX to Streamline Work Order Submission and Reduce Unnecessary Trips to Individual Locations
1 PagesCOMPANY OVERVIEW: SST GROUP LLC, headquartered in Kirkland, Washington, was founded in 2004. Since that time, the company has steadily grown and now owns and operates 58 locations of two premier retail brands throughout the pacific northwest: Seattle Sun Tan and Desert Sun Tanning. Seattle Sun Tan Success Story Retail Organization Uses FMX to Streamline Work Order Submission and Reduce Unnecessary Trips to Individual Locations CHALLENGES BEFORE FMX: • SST’s previous Computerized Maintenance Management System (CMMS) was too difficult for non-maintenance personnel to learn and use to submit work order tickets. • The CMMS did not have multiple user types, so location employees had access to more functionality than they needed. As a result, it was overwhelming for them to use. • When
