Results Analysis usability research Cambridge International Examinations The brief Cambridge International Examinations were looking to develop an online resource that allows teachers and exams officers across the world to analyse the results of their student cohorts. Our research aimed to test the usability, design and value of the service to ensure that it meets the needs of users. Our approach and methodology Shift Learning conducted usability research with 7 teachers (including 2 exams officers) and 7 CIE regional sales representatives: From 7 different countries – including native and non-native English speakers From a variety of different subjects With different levels of data analysis knowledge It was essential to conduct interviews with representatives as well as teachers, as they

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