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Response And Meeting Peak

Response And Meeting Peak

Alcatel Lucent
Pages 4 Pages

RIOOL REINIGINGS SERVICE UNBLOCKS SERVICE ISSUES WITH ENTERPRISE COMMUNICATIONS SOLUTION, IMPROVING RESPONSE AND MEETING PEAK VOLUMES ALCATEL-LUCENT INTEGRATES VOIP CONNECT AND MICROSOFT OUTLOOK TO CENTRALIZE CUSTOMER DATA, OPTIMIZE AGENT PERFORMANCE AND REDUCE COSTS CHALLENGES • Sought to achieve a competitive differentiation based on a highly responsive and skilled organization • Dealing with peak demand, without creating over-capacity at

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