Case Study

Residents first, technology second

Residents first, technology second

Pages 2 Pages

About Maple Knoll Communities Located in Cincinnati, Ohio, Maple Knoll Communities is a growing provider of senior communities and services that allow those served to thrive in a stimulating and dignified environment. Although Maple Knoll Communities has been delivering care for over 172 years, the organization is by no means encumbered by processes of the past. Maple Knoll believes in the power of innovation and that technology can, and does, make life easier for residents, staff and families. Challenge Multiple systems complicate care As the pandemic began to disrupt traditional care at the organization, Maple Knoll Communities was faced with the question of how to continue to deliver superior care while limiting interaction.

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