Replacing a legacy vendor system with Broadridge THE COMPANY The client firm is a leading broker in retail, corporate and institutional banking in Asia. The Singapore-based firm has comprehensive market coverage and robust customer support across the Asia-Pacific region, servicing both institutional and retail clients. It has a strong global presence through a network of local offices, branches and strategic partners. Clients can trade a wide range of asset classes, including equities, fixed income, commodities and derivatives. KEY CHALLENGES • Legacy technology: limited low-touch trading functionality and lack of flexibility make it difficult to scale. • Costs: The previous vendor is expensive with a baseline level of customer service and not receptive to the firm’s reque

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