Case Study
Remote access optimises support and reduces costs
Remote access optimises support and reduces costs Ibonhart chooses Omron system to enable software upgrades and fault-finding without the need for site visits Food packaging Introduction Ibonhard is one of the UK’s leading manufacturers of automatic bread slicing and packaging equipment, with machines that can typically handle between 3,000 and 4,000 loaves per hour. These speeds means that machine downtime must be minimised as even minor stoppages can have a substantial impact on production and profitability. When Ibonhart won an order for its IB360 bagger from one of the largest bakeries in Kazakhstan, it decided that a remote access solution was essential to allow efficient software upgrades and effective fault-finding without the need for an engineer to visit the site. Bac