Case Study
Reluctant To Outsource, Cataloger Selects USA800 And Gets A CRM Bonus
CASE STUDY 800-821-7539 www.usa800.com CATALOG / ON-LINE “USA800 has not only excelled in providing an excellent customer experience, but they helped us develop a CRM solution that has improved our entire organization." - Vice President, Customer Care Client Business Need Due to economic pressures, a leading women’s cataloger decided to outsource their sales and service contact center programs. They were particularly concerned with ag