Case Study
Reducing Processing time for a Healthcare Major : $1.87 MM BI & $37.43 MM P&L Impact Created by 38% Reduction in Processing T ime for a R
Reducing Processing time for a Healthcare Major : $1.87 MM BI & $37.43 MM P&L Impact Created by 38% Reduction in Processing T ime for a R
© 1 2012 Copyright Genpact. All Rights Reserved. Business Challenge Increasing Backlog due to high processing time Genpact Solution Automated tool to reduce manual analysis and work A Healthcare Major offering specialized expertise in retrospective recovery from providers where fraud or abuse was substantiated, was facing challenges: • High processing time due to complex process steps required for case development. • Multiple applicati