1 + CASE ST UDY sift.com Reducing friction for good travelers across the globe Overview Creating a great experience for travel bookings Destinia is a rapidly-growing, Spain-based online travel agency (OTA) with offices in Madrid, Cairo, Dubai, and Tehran. There are more than 2 million global travelers using Destinia’s services in 90+ markets. Their website is accessible in over 30 languages, and offers over 500,000 hotels, 600 airlines, and all the travel-related services a traveler might need. The company is among the top 5 OTAs in Spain, and sees 70% of users booking through desktop and 30% on mobile. Destinia is committed to a great experience for both their customers and their business partners, and has worked to stay competitive in an ever-changing market. With just a small team

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