1 sift.com + CASE ST UDY How Couchsurfing creates a safe platform for travelers worldwide Overview Global travel marketplace Couchsurfing is a global marketplace, dedicated to connecting travelers around the world. Founded in 2004, Couchsurfing offers a social experience whether users wish to stay with locals, meet up with like-minded folks in their home cities, or host travelers with a place to stay. Couchsurfers can make connections via desktop site and mobile app, and make up a community of over 18 million people in more than 200,000 cities. 99% Increase in review accuracy Lower amounts of fraudulent, spammy, and abusive content More than 60% of our deactivations are handled by Sift, mostly automated. We’ve also noticed fewer fake accounts, a drastic reduction in spam account

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