Reduced Operational Cost & Service Excellence for a Leading Eurozone Bank SITUATION The customer needed to integrate disparate systems and optimize support services across a diverse application portfolio. IMPACT Due to various acquisitions by the group, there were different and varied systems including multiple legacy applications and interfaces. There was a need for integrating and migrating many of the systems into a unified core banking system. Also, lack of knowledge and optimized support services for the applications was affecting the service delivery. RESOLUTION ITC Infotech was a part of integration and migration of many of the acquired systems into the proprietary core banking platform and provided support for multiple applications and many modules, which impro

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