www.bridgeinnovate.com © 2017 Bridge Innovate ® Case Study Redefining Performance Management A journey to achieving cultural shift. Challenge With a performance management approach that was retrospective and costing managers valuable time, Unum knew it needed a change. The company wanted to redefine the traditional performance management model with a forward-looking approach that created a stronger connection to its business strategy. Could a process of continuous coaching and improvement meet their needs? Unum’s challenge as an organization was understanding how they might help employees reach higher levels of performance. Approach Partnering with Unum on business innovation since 2012, Bridge Inn

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