Case Study
Real-World Success for OTT Service Monitoring
Success Story Real-World Success for OTT Service Monitoring Background The Quality of experience (QoE) is the most important criterion of a video service provider’s success. Television viewers expect the same QoE on connected devices like smartphones and tablets as they are used to getting on the main screen TV. Recently, the second largest pay-TV provider of direct broadcast satellite services in the United States embarked on a mission to improve the overall quality of video sent to subscribers and reduce time to market for new features in its video offerings. By deploying an advanced video monitoring solution, the service provider effectively monitors the quality of the feeds sent to OTT packagers and catches quality issues sooner, increasing subscriber satisfaction with th