Case Study

Real-Time Crowd Intelligence Elevates Operations and Experiences at the NEC

Real-Time Crowd Intelligence Elevates Operations and Experiences at the NEC

Pages 3 Pages

The National Exhibition Centre (NEC) in Birmingham partnered with Intel and WaitTime to implement an AI-powered crowd intelligence solution using Intel® Xeon® Scalable processors. This real-time occupancy monitoring system enhances safety, operational efficiency, and guest experience by providing accurate, adaptable crowd tracking across dynamic event spaces. The system offers instant capacity alerts, detailed analytics, and flexible configuration for various events. Built on Intel’s oneAPI platform, it enables future expansion, such as queue management and smart wayfinding. NEC also plans to offer crowd data to exhibitors, unlocking new revenue through data-as-a-service offerings.

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