For home buyers and sellers alike, everything about the real estate transaction ultimately hinges on a successful closing. It can be a complex process, but it doesn’t have to be unpleasant. That’s some- thing this leading real estate services company has continually emphasized by bringing a personal approach to every customer engagement. With more than 500 branch offices across the U.S., Canada, and Europe, fostering personal customer relationships to achieve successful real estate transactions requires effective communication and reliable access to applications. However, the com- pany’s existing MPLS network was oversubscribed, which caused frequent circuit outages and office downtime. The quality of voice service over the network was especially poor, and because the com- pany

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