© 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 1 of 4 Customer Case Study EXECUTIVE SUMMARY Customer Name: Century 21 Northwest Industry: Real Estate and Property Management Location: Glendale, Arizona Number of Employees: 60 producing (contract) agents, 2 salaried agents CHALLENGE ? Replace costly-to-adjust PBX system with flexible, easy-to-use unified communications platf

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