Reaching New Communities Through More Personalized Design A banking portal developed for communities of migrants living in Italy improved customer experience in a brand new market. Challenges • Needed to integrate a variety of solutions into a single platform • . A . highly . c ollabor ative . approach . to . de velopment . required . a . flexible . platform that . c ould . cr e at e . a . per sonaliz ed . workflow , . t o . t ak e . simple .

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