Case Study

RDS Driving Services Ltd

RDS Driving Services Ltd

RDS Driving Services Ltd (RED Driving School) Customer Testimonial v1.012 4net Technologies Customer Testimonial | RED Driving School Driving Results - Transforming Customer Service with Agent Workplace Introduction Driving Results Ltd is the UK’s leading provider of vocational training within the driving instructor industry, with related businesses supplying educational and other services across the market, including the brand “RED Driving School” the leading national driving school. Driving Results have an annual turnover in the region of £12m. In addition, through the contact centre and online channels, it handles, on behalf of its instructors £20m of customer payments per annum. The organisation (100 FTE) is predominantly based in the North East where all contact centre op

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