Case Study
RCI Financial Services
Technology makes it possible... People make it happen. CASE STUDY RCI Financial Services ABOUT THE CLIENT The UK finance partner for Renault, Nissan, Infiniti and Dacia, RCI Financial Services Ltd (RCIFS), offers financing services to its retail and corporate customers managing over 120,000 vehicle contracts per year. RCIFS provides a large range of products such as Hire Purchase, Personal Contract Purchase, Lease Purchase, Lease Hire and Contract Hire for cars. It also proposes wholesale funding facilities to the Nissan, Renault and Infiniti dealer networks for both new and used vehicles and parts. The RCIFS team comprises of more than 200 employees, all focused on delivering high levels of customer satisfaction. INDUSTRY Finance BUSINESS CHALLENGE • Complexity of calcu