Client Spotlight - Raymond James • © 2018 The Ken Blanchard Companies. All rights reserved. Do not duplicate • 112618 • MK1033 RAYMOND JAMES Leadership to Support a Service First Culture Raymond James is a diversified financial services firm that takes great pride in their “Service First”culture. Known as an alternative to Wall Street, they allow their network of financial advisors to set up and run their practices in a manner that best serves their customers on a local basis. “We aren’t a franchise operation with a process that is replicated in each practice. Service is the most important aspect of our culture, so allowing each practice to create and operate with their own thumbprint and DNA is what sets us apart. It also means we have a highly complex organization, ” explains

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