Case Study
Rappi Fixes Issues 90% Faster While Handling a 300% Surge in On-Demand Orders
Key Challenges To keep up with skyrocketing demand for its delivery services during the pandemic, Rappi needed scalable, powerful observability tools to ensure customers could place and receive orders quickly and reliably. Key Results With the Splunk platform, Rappi meets high shopper expectations for smooth ordering via mobile apps and websites, enabling fast delivery of local goods and services to doorsteps in nine countries. Industry: Online Services Solutions: Application Performance Monitoring, Infrastructure Monitoring & Troubleshooting, Log Investigation, Observability, Real User Monitoring, Synthetic Monitoring