www.evs.tv Case Study Study September 2009 Customer Profile With five TV channels and six radio stations, RTBF (Radio- Télévision Belge Francophone) is one of the leading audio- visual media companies in Belgium. Through these media outlets, RTBF promotes the cultural development of the Belgian and International French-speaking community. Content creation is a significant part of the work done at RTBF, because most of the programming at RTBF

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