Case Study
Quick Thinking Saves Customer Weeks of Downtime
Company claims brake “obsolete” The overhead crane at an electrical components factory broke down after a bridge brake failed. The crane was an essential part of the manufacturing process, as workers used it to transport steel to fabrication machines. When the facility asked their crane service provider to replace the part, the service provider claimed the part was obsolete. There seemed to be only two options: replace the crane entirely or custom manufacture a new part. Both options would be expensive and could require months of downtime. Konecranes finds correct part The facility contacted Konecranes for a second opinion before moving forward with a new crane. Konecranes assured them the problem could be easily solved, and the part needed was not actually obsolete. Konecran