qTest Keeps Ecommerce Up & Running The Zappos.com site gets millions of hits each month — and since they practice agile development, there's extra pressure on the QA team to effectively test critical parts of the application. If some is trying to buy shoes, the site has to work or the company loses revenue. A BETTER WAY The Zappos testing team manually tracked QA for years. “It was a real challenge trying to manage so many test cases using a spreadsheet,” said Jesse Reynosa, Senior Quality Engineer. “It just wasn’t working.” “I evaluated every test case management software available on the market,” says Reynosa. “I needed a tool that was easy to use because I didn’t want the team wasting time reading extensive user guides. If it was too complicated, I knew they wouldn’t us

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