ISSUE RESULTS IMPACT & IMPORTANCE KEYS TO SUCCESS SAME SIDE SELLING CASE STUDY BACKGROUND QDS provides currency automation solutions for credit unions, banks, and all money handling operations. QDS does it all with honesty, integrity, accountability, reliability and dependability. Even though they had been around for years, their growth had stalled. They only had one or two people on their sales team who were actually growing the business. WHY IT MATTERED At the time, they were a break even company and it was difficult for them to consciously make an investment to support their team. They weren’t growing even though they knew they provided superior service; they needed to figure out if it was the sales people or the process that wasn’t working to ultimately provide their stellar servic

Join for free to read