Pumping the Brakes on Ransomware Over a July 4 holiday weekend, Rose City Transportation, Inc. — a full service freight company that specializes in time-sensitive shipments — discovered that two key software applications were unable to be used. Other critical network files also were rendered inaccessible. A network administrator quickly escalated the issue to its provider of managed backup services, Structured Communication Systems, Inc (Structured). Once Structured’s Managed Services team received the call for help, their engineers set to roadmap a solution: identify the problem, remove the problem, and restore access to the impacted apps and files. Delivering a Safe Network First, Structured Managed Services replicated the error and worked with the application vendor to begin remediation

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