Brewery Taps Cloud-Based VoIP Platform Brewery disaster results in the need to speed up its anticipated upgrade to ShoreTel Sky When the phone lines in the corporate office of a large-scale east coast brewery went dead one afternoon, the general manager (GM) assumed it was a routine Verizon error. But as the office filled with smoke, employees realized something more serious triggered the outage. Watching the phone system go up in flames, the GM acted quickly to keep operations intact. With the fire department on its way, the GM’s first strategic move was calling ShoreTel. The brewery had encountered ShoreTel a year earlier while anticipating a move to a new location. After meeting with other IP phone system providers during that time, the brewery discovered that ShoreTel provided the best

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