Case Study

Providing Enhanced Citizen Safety via 100% Available Alarm Monitoring System

Providing Enhanced Citizen Safety via 100% Available Alarm Monitoring System

Pages 1 Pages

The Business Challenge. React to first-responder rescue emergencies as quickly as possible by ensuring availability of the main life-critical message handling system, while reducing costs. The Solution. Unisys Application Services to develop and implement an IP-based Signal Transport System Message Handling System (STSMHS) deployed across a distributed operations environment, system testing and staff training/workshops, and 24/7 support and maintenance of application software and hardware platforms. Results and Benefits. • Improved fire alarm response standards with the ability to manage ~40,000 message transactions per day in real time • Managed huge spikes in fire-related and alarm error messages with no loss of performance as evidenced during the Christchurch 6.3 magnitude earthqu

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