Promotional products supplier saves costs and improves accuracy through Idea Custom Solutions order management services
Promotional products supplier saves costs and improves accuracy through Idea Custom Solutions order management services
2 PagesThe client is a leading supplier of custom imprinted promotional products, which it sells across the U.S. and Europe through a chain of distributors. The client’s mission is to make top-quality, affordable products available, while continuously developing innovative new product lines. The company has a solid reputation of exemplary service and reliable delivery established over more than 50 years in the industry. Challenges In 2006, the client was incurring high costs in hiring and training for its in-house order management operation. Finding the right employees and retaining them was also hard. Sales in the promotional products industry are seasonal, adding to the difficulty in staffing. The client has a diverse range of products all with different specifications that need t
