GE?Healthcare Process? improvements? help? clear? ED? boarding. Smooth? the? discharge? curve? to? relieve? pressure? in? the? ED. The staff at Waterbury Hospital in Waterbury, CT, with the help of the GE Healthcare Performance Solutions team, attacked that problem with a Patient Flow Improvement Project using Kaizens — short, intense problem-solving sessions designed to improve processes using Lean methodology. The results included a 26 perce

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