Case Study

Proactive Analysis and Resolutions for a Retailer

Proactive Analysis and Resolutions for a Retailer

© Zensar Technologies Company: Leading retailer Headquarters: London, UK Industries: Retail Products and Services: Department stores and retailers Employees: More than 38,000 Total Revenue: $ 3.8 billion Business Benefits • Saved 14+ man-months of work • Saved on warranty period efforts by taking up the activities on own • Improved functionality of many reports • 30 INCs reduced after deep analysis and suggesting the root causes to respective sources Challenges • No support for Operational Data Store • No timely housekeeping • Inflexibility in data movement • No documentation Top Benefits Achieved Pro-active analysis and resolutions for a leading UK retailer Client is a leadi

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