SUMMARY Switching certificate issuing from a paper-based process to Accredible has delivered significant time and cost savings for the IAPP. But more than that, it has increased the visibility of the IAPP and its programs, allowed delegation of work, and portrayed the organization in a positive light. Following on from the successful roll out of digital certificates, the IAPP is now planning to expand its credentialing program with Accredible’s support, by introducing digital badges to recognise people in service roles. CHALLENGES The IAPP used to print and mail paper certificates. As the number of program participants grew, the situation became untenable with four people from the certification team spending two days per month printing and mailing certificates. Corey Stewa

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