Case Study

Priority Health

Priority Health

Pages 2 Pages

The Challenge Priority Health, a Michigan-based health insurer, struggled with manual, paper-based processes and a clunky database. Staff in the Sales and Group Administration departments spent more time dealing with paperwork than selling plans and onboarding groups. The health insurer needed better processes. After achieving success with OnBase in other departments, Priority Health realized it already had the answer. “Streamlining the re

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