Case Study
Prioritizing the Right System
CASE STUDY Prioritizing the Right System Why Harper College’s Division of Workforce Solutions is Bringing on a Tailor-Made System to Serve Non-Traditional Community College Students 2 DESTINY ONE AT HARPER COLLEGE DIVISION OF WORKFORCE SOLUTIONS Harper College is a two-year, community college in Palatine, IL—just half an hour from downtown Chicago. Their Division of Workforce Solutions (Harper CE) serves working adults looking for credentials to help them progress professionally. Harper CE includes continuing education, workforce development, community education, and contract training in addition to adult-focused credit programs. However, despite the unique and specific needs of their student base, Harper CE was using processes and systems better suited to 18- to 22-year-old