Case Study - Pret Communique + Pret Communique Case Study Case Study awarded the “Global Awards for Excellence” by the “Workflow Management Coalition, WfMC” Case Study - Pret Communique Entity Pret Communique S.A. de C.V. Address Miguel Lerdo de Tejada 140, Delegación Álvaro Obregón, Col. Guadalupe Inn, C.P. 01020 Ciudad de México, D.F. Website www.celular.com.mx Products and Services Mercado de telefonía móvil, prepago y post-pago Extract Pret Communique aims to be the first choice for customers looking to acquire a cell phone plan. To achieve this goal the company has no doubt that customer satisfaction must come first, therefore customer attention and service are fundamental. In 2015, AT & T b

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